Business operational effectiveness

Creating sustainable value through operational excellence, process reengineering and organization change management

Utilities are under increasing pressure to demonstrate continued financial performance, constant improvement of reliability and operations performance and measurable and improved carbon performance.

While regulatory and market carbon policies are not yet clearly defined, utilities need to develop integrated business metrics and process design that anticipate and mitigate future risks.   

 

Integrating business goals, financial strategy and process reengineering

Allocating resources, establishing appropriate performance metrics, and developing a uniform direction create challenges for the industry’s most senior executives. And given the growing role of finance in the organizational change aspects of strategy, finance is increasingly interlinked in implementing business unit strategy. 

 

KEMA helps clients integrate business goals with strategy and enterprise-wide process engineering—all with an eye on future financial, performance and carbon tradeoffs of restructuring, re-engineering, technology and business change. We provide innovative, insightful strategic advice and services based on years of management consulting experience in the utility and energy industry. 

 

Operational excellence solutions to mitigate risk, achieve cost effective operations

We offer a broad set of solutions that address the industry’s most challenging questions on future strategic direction, business process redesign and optimization for cost effectiveness in operations, including: 

• business unit strategic planning and implementation – understanding your corporate direction and translating it into meaningful business unit strategies that can be implemented and measured as to overall progress and success

• acquisition and disposition aupport – assisting finance in review of strategic funding and asset portfolio options within the holding company groups to promote investor growth

• regulatory support – assisting in planning and provisioning actual information for regulatory strategy development, monitoring equity return attainment, managing multi-jurisdictional allocations and embedded cost-of-service factors

• compliance and risk management – working with finance to incorporate all levels of risk management into planning and actual processes, while reducing the cost of compliance activities throughout the organization

• decision support – leading efforts to promote driver-based planning and forecasting processes, eliminating the need to produce resource budgets in favor of a focus on business changes that affect strategic direction

• finance efficiency – evaluating department success in promoting the concept of value-added partnerships with the operating units, while maintaining a highly robust service level at minimal cost.